We are dedicated to providing you with professional, prompt, and attentive customer service.  Our customer service representatives are bilingual in Spanish for your convenience. If you have any questions, comments, or complaints, please feel free to contact us.

Frequently Asked Questions

Our office is open for business between the hours of 9:00AM and 5:00PM Monday through Friday. We are closed on the weekends and on most major holidays.

Please mail your payment to our office address:

2023 W. Burbank Blvd.,
Burbank, CA 91506

Please make all checks and money orders payable to House of Finance Corp. Please make sure to include your account number on your check or money order.

We do not accept cash payments in person or via mail. If you would like to pay cash, contact our office to be set up with PayNearMe.

Please call us at 818.980.9112 and speak with a Customer Service Representative.

If your vehicle was impounded, please call our office immediately for further instruction. In the event of an accident, you will need to file a claim with your insurance company. Please contact our office immediately during business hours.

Please call us at 818.980.9112 and speak with a Customer Service Representative.

You may submit a complaint through our Contact Us page, or by calling us at 818.980.9112 to speak with a Customer Service Representative.

Online Payments

You may now use our secure online customer account portal to make payments online using electronic check or debit card. You can make a one time payment, or create an account to set up automatic recurring payments which will debit your bank account on a set date. Call us at 818.980.9112 for more information. Click below to get started.

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Payment Options

  • In Person

    You may bring your check, money order, or cashier’s check payment to our office at:

    2023 W. Burbank Blvd.,
    Burbank, CA 91506
    *We DO NOT accept cash in person

  • By Mail

    You may mail your check, money order, or cashier’s check to:

    House of Finance Corp.
    2023 W. Burbank Blvd.,
    Burbank, CA 91506

    Make your payment payable to House of Finance Corp. Be sure to include your account number on your check or money order. Please mail your payment before it’s due date to allow for postal service transit time.
    *DO NOT mail cash

  • Cash With PayNearMe

    Pay with cash at participating 7-Eleven, ACE Cash Express, or CVS Pharmacy locations near you, using the PayNearMe card you received from us. You may make a cash payment of up to $1,000 per day. Be sure to keep the receipt provided to you by the store as your proof of payment. There is a $4.99 convenience fee charged to you by participating stores. To be set up with PayNearMe, call our office to speak with a customer service representative.

  • By Phone (ACH)

    You can make a payment with your checking account over the phone by calling our office at 818.980.9112. Please have your checking account number and routing number ready when you call.  We do not accept any credit card payments.

Download Forms

Request for Payment Deferment